Frequently asked questions

Answers to common questions about SANAGATEK and our services.

What does "free" mean?

Each offer states plainly its cost after the free period. No trap: you know what you pay and when, and you can cancel.

Will you replace my IT guy?

No. We work with him: your technician stays, we certify him and give him tools and HQ backing. You keep the trusted relationship; he gets stronger.

How do I pay?

In FCFA, via mobile money (MTN MoMo, Orange Money) or transfer. Subscriptions are monthly, with a discount for annual payment.

Is my data safe with you?

We apply data minimisation (we collect only what's needed), encryption, and we respect Law 2024/017's transfer restrictions. We hold your data to the standard we sell.

Are your assessments official ANTIC audits?

No. Our assessments are advisory pre-audit diagnostics — they get you ready, and name the official audit as the next step where relevant.